WHO WE ARE
Multiverse Media Group, Inc. is a Jacksonville Florida based Corporation, with a remote workforce operating across the United States. Our company provides a full range of digital marketing solutions, advertising solutions, video production, photography, branding, design, content, and digital post production solutions.
MVMG values and safeguards our client and customer information, and we are committed to transparency in how we collect and utilize your information. This policy is designed to better help you understand why we collect your information, and what you can do to ensure that information is understood and correct to the best of our ability.
Terms such as “MVMG”, “us”, “ours”, “our” and “we” refers to the company Multiverse Media Group, Inc. as well as it’s assignees, affiliates, and or companies under it’s control such as subsidiaries. Terms such as “your”, “you”, “customer”, “client” refer to the authorized user, company or customer who utilizes our website, digital assets and/or company services.
NON-PERSONAL INFORMATION
We may collect and store aggregate information about groups or categories of individuals, which does not identify the specific information of any particular individual. We may also collect and store anonymous information which is information that specifically does not identify any individual, directly or indirectly. For example, we do this because it is useful to know what pages or products on our site(s) are being visited, even if we don’t know who is specifically visiting them.
COOKIES
Not the chocolate chip variety… Cookies are small files sent to your computer with a string of characters that allow us to recognize your browser. You can control your cookie settings within your own browser, however some features and services may not function without cookies. We use cookies to store user preferences and other information to better serve our clients, and help with our remarketing efforts. Both “Session” Cookies and “Persistent” Cookies may be used. Again, you can control and manage cookie storage access and history in your browser settings.
IP ADDRESS
Internet Protocol address is a unique number assigned to every device connected to the internet. It can be used to determine the location from which a device is connecting to the internet, and can be associated with a customer account or website visitor to better understand user behavior.
PERSONAL INFORMATION
We collect and store personal information such as name and phone number, address, email address, location or other data which could be used to identify you. We do not sell your personal information. Information we collect includes information you provide, such as: information you share during an inquiry on a contact form, through a survey, subscription to offer or notification, information related to a purchase, rental or other transaction, and personal correspondence through phone email letter fax or otherwise. Information shared through public forum such as social media channels, websites, chat, or commentaries. Information shared with us by third parties, affiliates, business associates, or other sources. By interacting with our digital assets such as websites we may gather and store information about your interaction, including browser data, pages visited, time on site, IP address, and other information which is available and helps us provide the greatest level of service to our customers.
We utilize tools such as Google Analytics, Matomo, and Sharpspring to better understand user behavior and better serve our customers. We may also utilize additional third party trackers. Cookie settings can be made at the browser level. You can go here to learn about cookies.
WE DO NOT SELL YOUR INFORMATION!
MVMG may use your information for:
To improve user experience on the site, including products offered, services provided, and the general operation of our business. To communicate with you about your accounts. To provide what we consider more relevant information in our blogs and service pages, to tailor your experience including the products or services we offer to you. To contact you. For billing, identification and authentication of your account(s). To engage with you through additional marketing materials regarding our products or services. To provide you with the services and/or other solutions you request!
We also may share your information for the purpose of law enforcement upon subpoenas, court orders, or to exercise our legal rights, or defend ourselves against legal action.
SECURING YOUR INFORMATION
We follow best practices to keep your information secure and take appropriate measures to protect your information and reduce the chance of unauthorized access. Our website uses SSL encryption (secure socket layer technology).
ACCESSING PERSONAL DATA
Upon written request to the address provided within this privacy policy we will disclose, correct or delete your personal information without undue delay. Prior to any modification, sharing, deleting, or otherwise amending of your personal information we will require verification of your identity. This is a safeguard put in place to protect your information! We will endeavor to respond and comply with your requests within 2 months following verification of your identity. Although we will do our best to comply with your request we retain the right to deny any and all requests for any reason and especially to protect our best interests, and/or safeguard the privacy rights of others.
INTERNATIONAL DATA
Our business is located in the United States, however our servers may be in other countries depending on the solutions provided, and the needs of our business, as determined by us. Those within the European Union must be made aware that privacy rights granted to you may not be applicable across international boarders, where data protection laws may differ from those of the European Union.
GOVERNING LAW
This privacy policy is part of our Terms of Service and is governed by the laws of the State of Florida, and the Federal laws of the United States.
CHANGES TO THIS POLICY
We may update, modify or change this Privacy Policy at any time. We will in good faith make reasonable effort to post notices on our website of any major changes to the policy, as well as retain the original copy of the privacy policy for future reference.
CONTACT INFORMATION:
Multiverse Media Group, Inc.
FEI/EIN Number 45-5254561
Registered in Jacksonville, FL.
Mail Us:
10721 Calle Mar De Mariposa
San Diego, CA 92130
Email Us:
[email protected]
Call Us:
(904) 701-3016