{"id":13958,"date":"2021-02-08T17:49:34","date_gmt":"2021-02-08T22:49:34","guid":{"rendered":"https:\/\/www.multiversemediagroup.com\/?page_id=13958"},"modified":"2022-06-30T23:28:11","modified_gmt":"2022-07-01T03:28:11","slug":"helpdesk","status":"publish","type":"page","link":"https:\/\/www.multiversemediagroup.com\/helpdesk\/","title":{"rendered":"Multiverse Helpdesk"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"wp-block-heading\">Submit a Support Ticket!<\/h2>\n\n\n\n<p>Simply fill out the form and a member of our team will be in touch with you within one business day (but probably sooner).<\/p>\n\n\n\n<p><strong>You will receive an email notification with updates, confirmations, and communications from us.  <\/strong><\/p>\n\n\n\n<p>If you have submitted a ticket in the past and want to check on it or manage your other tickets, <a href=\"https:\/\/helpdesk.multiversemediagroup.com\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"rank-math-link\">please log in here<\/a>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"helpdesk-form\">\n<h3>What seems to be the trouble?<\/h3>\n<p>Please fill out the form to the best of your ability. Please describe your issue as clearly as possible with direct links and\/or uploading screenshots. The more information, the better! \ud83e\udd13<\/p>\n<div id=\"feedback-form\">Form Loading&#8230;<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Submit a Support Ticket! Simply fill out the form and a member of our team will be in touch with you within one business day (but probably sooner). You will receive an email notification with updates, confirmations, and communications from us. If you have submitted a ticket in the past and want to check on [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":13169,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page_full-width.php","meta":{"_acf_changed":false,"inline_featured_image":false,"_uag_custom_page_level_css":"","_lmt_disableupdate":"no","_lmt_disable":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"acf":[],"featured_image_src":"https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2020\/05\/Color-Psychology-in-Website-Design.gif","featured_image_src_square":"https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2020\/05\/Color-Psychology-in-Website-Design.gif","uagb_featured_image_src":{"full":["https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2020\/05\/Color-Psychology-in-Website-Design.gif",1080,648,false],"thumbnail":["https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2020\/05\/Color-Psychology-in-Website-Design-150x150.gif",150,150,true],"medium":["https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2020\/05\/Color-Psychology-in-Website-Design-300x180.gif",300,180,true],"medium_large":["https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2020\/05\/Color-Psychology-in-Website-Design-768x461.gif",768,461,true],"large":["https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2020\/05\/Color-Psychology-in-Website-Design-567x340.gif",567,340,true],"lshowcase-thumb":["https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2020\/05\/Color-Psychology-in-Website-Design-167x100.gif",167,100,true],"1536x1536":["https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2020\/05\/Color-Psychology-in-Website-Design.gif",1080,648,false],"2048x2048":["https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2020\/05\/Color-Psychology-in-Website-Design.gif",1080,648,false],"showcase_featured_posts":["https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2020\/05\/Color-Psychology-in-Website-Design-600x400.gif",600,400,true],"showcase_archive":["https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2020\/05\/Color-Psychology-in-Website-Design-900x500.gif",900,500,true],"showcase_team_thumb":["https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2020\/05\/Color-Psychology-in-Website-Design-600x648.gif",600,648,true],"showcase_hero":["https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2020\/05\/Color-Psychology-in-Website-Design.gif",1080,648,false],"gb-block-post-grid-landscape":["https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2020\/05\/Color-Psychology-in-Website-Design.gif",600,360,false],"gb-block-post-grid-square":["https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2020\/05\/Color-Psychology-in-Website-Design.gif",600,360,false]},"uagb_author_info":{"display_name":"James Castro","author_link":"https:\/\/www.multiversemediagroup.com\/author\/james\/"},"uagb_comment_info":0,"uagb_excerpt":"Submit a Support Ticket! Simply fill out the form and a member of our team will be in touch with you within one business day (but probably sooner). You will receive an email notification with updates, confirmations, and communications from us. If you have submitted a ticket in the past and want to check on&hellip;","head_tags":[{"tag":"title","content":"Multiverse Helpdesk"},{"tag":"meta","attributes":{"name":"robots","content":"max-image-preview:large"}},{"tag":"link","attributes":{"rel":"dns-prefetch","href":"\/\/fonts.googleapis.com"}},{"tag":"link","attributes":{"rel":"dns-prefetch","href":"\/\/code.ionicframework.com"}},{"tag":"link","attributes":{"rel":"https:\/\/api.w.org\/","href":"https:\/\/www.multiversemediagroup.com\/wp-json\/"}},{"tag":"link","attributes":{"rel":"alternate","type":"application\/json","href":"https:\/\/www.multiversemediagroup.com\/wp-json\/wp\/v2\/pages\/13958"}},{"tag":"link","attributes":{"rel":"canonical","href":"https:\/\/www.multiversemediagroup.com\/helpdesk\/"}},{"tag":"link","attributes":{"href":"data:image\/x-icon;base64,iVBORw0KGgoAAAANSUhEUgAAABAAAAAQEAYAAABPYyMiAAAABmJLR0T\/\/\/\/\/\/\/8JWPfcAAAACXBIWXMAAABIAAAASABGyWs+AAAAF0lEQVRIx2NgGAWjYBSMglEwCkbBSAcACBAAAeaR9cIAAAAASUVORK5CYII=","rel":"icon","type":"image\/x-icon"}},{"tag":"link","attributes":{"rel":"icon","href":"https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2016\/02\/cropped-MVMG-app-icon-512-32x32.png","sizes":"32x32"}},{"tag":"link","attributes":{"rel":"icon","href":"https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2016\/02\/cropped-MVMG-app-icon-512-192x192.png","sizes":"192x192"}},{"tag":"link","attributes":{"rel":"apple-touch-icon","href":"https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2016\/02\/cropped-MVMG-app-icon-512-180x180.png"}},{"tag":"meta","attributes":{"name":"msapplication-TileImage","content":"https:\/\/www.multiversemediagroup.com\/wp-content\/uploads\/2016\/02\/cropped-MVMG-app-icon-512-270x270.png"}}],"_links":{"self":[{"href":"https:\/\/www.multiversemediagroup.com\/wp-json\/wp\/v2\/pages\/13958"}],"collection":[{"href":"https:\/\/www.multiversemediagroup.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.multiversemediagroup.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.multiversemediagroup.com\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.multiversemediagroup.com\/wp-json\/wp\/v2\/comments?post=13958"}],"version-history":[{"count":0,"href":"https:\/\/www.multiversemediagroup.com\/wp-json\/wp\/v2\/pages\/13958\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.multiversemediagroup.com\/wp-json\/wp\/v2\/media\/13169"}],"wp:attachment":[{"href":"https:\/\/www.multiversemediagroup.com\/wp-json\/wp\/v2\/media?parent=13958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}